Receptionist - 12-month FTC

Receptionist – 12-month FTC

About us

Our mission is to facilitate the transition to a low-carbon economy by providing innovative financial solutions to our clients. 

We are not just any energy and sustainability group; we're a dynamic, award-winning powerhouse! At the forefront of environmental innovation, we provide cutting-edge solutions for large-scale energy consumers. We do everything from guiding small businesses to corporate giants on their journey to achieve net zero emissions to expertly managing risks and supplying vital power and gas resources. But wait, there's more! We're not content with excelling in our current ventures - we thrive on pioneering new businesses and seizing energy investment opportunities.

Role

This is a full-time, 12-month fixed-term contract based onsite at our Hammersmith HQ office, working Monday to Friday from 9:00 am to 5:30 pm.

As the first point of contact for visitors, clients, and colleagues, you will play a key role in creating a warm, professional, and well-organised environment. You’ll be the friendly face of the company greeting guests, managing calls, coordinating meeting rooms, and supporting the smooth day-to-day running of the office. This is a dynamic and people-focused role that requires exceptional communication skills, attention to detail, and a proactive approach to keeping things running seamlessly behind the scenes.

Essential functions of this job:

• Provide full reception coverage during office hours, ensuring a welcoming and professional first point of contact for visitors.

• Greet and register guests, issue visitor badges, and notify relevant staff of arrivals.

• Answer and direct all incoming calls and emails promptly and courteously, taking accurate messages where necessary.

• Manage incoming and outgoing post and deliveries, ensuring timely collection and notification to recipients. Arrange courier bookings and maintain appropriate records.

• Maintain meeting rooms to a high standard, ensuring they are tidy, stocked, and set up in line with daily bookings.

• Oversee building access and visitor registration using the booking system. Report any maintenance or security issues as required.

• Support general office and facilities management by reporting faults, coordinating with cleaners, and escalating urgent issues.

• Adhere to company emergency and safety procedures, including fire and first aid protocols.

• Ensure the reception area always remains tidy and professional, particularly at the end of each day.

Skills and Experience required:

• Previous experience in a front-of-house reception role, ideally within a corporate or professional services environment.

• Excellent verbal and written communication skills, with a confident and courteous telephone manner.

• Strong organisational skills and the ability to manage multiple tasks while maintaining attention to detail.

• Professional and approachable demeanour, with a strong customer service mindset.

• Reliable, punctual, and proactive, with a positive attitude and willingness to support colleagues as needed.

CFP Energy is committed to ensuring equal opportunities, fairness of treatment, dignity and respect, and the elimination of all forms of discrimination in the workplace for all employees/contractors and job applicants.